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Guarantee and Warranties


Recone Kits:

30 Day Satisfaction Guarantee
Recone kits are backed by our 30 day, 100% satisfaction guarantee. If for any reason you are not 100% satisfied, within 30 days, we will replace or refund the purchase price.
Our recone kits are designed for installation by the end user. The person installing this kit should possess a minimum amount of mechanical ability. If you are unsure about installing this kit, please consult a repair center in your area. This warranty will only cover properly installed recone kits.

2 Year Warranty
The Pro Parts recone kit is guaranteed for two years from the date of original purchase against malfunction due to defects in workmanship and materials. If, in the unfortunate event this recone kit should malfunction, Pro Parts will repair or replace the recone kit (at our discretion) without charge for materials or labor, if the entire speaker itself, frame and all (not including the cabinet), is delivered postage paid and to the original place of purchase. Return postage will be charged to the sender before shipping the speaker back. Proof of purchase of the recone kit is required. This warranty does not cover appearance and finish of the kit, burned or overpowered voice coils due to abuse. Nor does it cover cone and/or coil damage as a result of over excursion do to negligence from improperly designed enclosures, overpowering, abuse, or malfunctioning of other equipment, nor does it extend to incidental or consequential damages. If you abuse it, we won't fix it for free. Repairs done by unauthorized repair centers will not be covered and will void this warranty.

Recone kits may be returned for a refund if they have not been installed and are in the exact same condition as when they left our warehouse and without any extra writing or extra stickers on the product packaging / box. Items must be in new, resalable condition with all packaging. Items that have been modified, abused, overpowered or physically damaged will not be covered under this warranty. A 15% restocking fee will be charged to the customer.

If you need to return an item, you do not need to call or e-mail, just include a copy of your sales receipt along with a note stating why you are returning the item(s) and what you would like us to do with the return item(s), i.e. repair, refund or replacement. This is required for all returned items, no exceptions.

Ship all repair and recon kit warranties or returns, shipping prepaid (shipping insurance is recommended) to:

Repair Department
Sound Speaker Repair
2075 W. Gardner Ln. Suite #109
Tucson, AZ 85705
United States


Diaphragms and Individual Parts:

Sound Speaker Repair is proud to provide high quality replacement diaphragms. In the unfortunate event that you receive an item that you are not completely happy with or has failed prematurely, you are covered by our 30 day, 100% satisfaction guarantee. If for any reason you are not 100% satisfied, within 30 days, we will replace or refund the purchase price.

Non-defective items must be in new, resalable condition with all packaging. Items that have been modified, abused, overpowered or physically damaged will not be covered under this warranty. A restocking fee of 15% will be charged to the customer.

If you need to return an item, you do not need to call or e-mail, just include a copy of your sales receipt along with a note stating why you are returning the item(s) and what you would like us to do with the return item(s), i.e. refund or replacement. This is required for all returned items, no exceptions.

Ship your returns, shipping pre-paid (shipping insurance is recommended) to:

Return Department
Sound Speaker Repair
2075 W. Gardner Ln. Suite #109
Tucson, AZ 85705
United States


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